Lost Property
You can use the contact form 24 hours a day. It will take up to 72 hours for us to check the details you have provided.
1. Your Collection Address
We will normally ask you to give us the address the taxi picked you up from. So please have this to hand where possible.
2. Booking Contact Number
The easiest way to help us track your lost property is by providing us with the contact telephone number you used to book your taxi.
3. A Detailed Description
Please give us as much detail as possible when describing your lost property, this will help us locate it faster.
Please be aware that you will only receive a response if your item has been found. All items unclaimed after 28 days will be donated to charity.
We will use your personal information soley for the purposes of lost property administration, customer services and fraud prevention. We may also share this information with relevant agencies and organisations where necessary to help establish the identity of property owners, to facilitate the return of property or for the prevention and detection of crime. Your personal information will be properly safeguarded and processed in accordance with the requirements of privacy and data protection legislation. To find out more about how we handle personal data, see our Privacy Policy
